1-YEAR LIMITED WARRANTY
Thank you for selecting a SurnQiee product. SurnQiee products are designed and manufactured to provide a high level of defect-free performance. SurnQiee is proud of the experience and craftsmanship that goes into each and every product. SurnQiee sells its products online through its official website and e-commerce platforms such as Amazon and Walmart and is pleased to offer you the following Limited Warranty. This warranty applies only to products purchased directly from SurnQiee for use in the United States, Canada, Mexico, and Europe.
SurnQiee suggests that you read the Limited Warranty thoroughly and invites you to contact SurnQiee Customer Service if you have any questions.
SurnQiee’s warranty obligations are limited to the terms set forth below: SurnQiee warrants its new product against defects in materials and workmanship for a period of ONE (1) YEAR from the date of the original invoice.
If a defect exists, at its option, SurnQiee will:
- repair the product at no charge, using new or refurbished replacement parts.
- exchange the product with a product that is new or which has been manufactured from new or serviceable used parts and is at least functionally equivalent to the original product. A replacement product/part assumes the remaining warranty of the original product or sixty (60) days from the date of replacement or repair, whichever provides longer coverage for you.
To Obtain Warranty Service:
Warranty service will only be provided for defective products within the Warranted Area. Contact your SurnQiee's customer support for the channel you purchased from, who will advise you of the procedures to be followed. If this is unsuccessful, contact SurnQiee at the E-mail or website shown below.
SurnQiee may require you to send the defective product to a local authorized repair station for repair. Product(s) shipped for service should be packed securely and must be accompanied by a detailed explanation of the problem(s) requiring service, together with the original or a machine reproduction of the bill of sale or other dated proof-of-purchase document describing the product, as evidence of warranty coverage. Should any product submitted for warranty service be found ineligible therefore, an estimate of repair cost will be furnished, and the repair will be accomplished only if requested by you and upon receipt of payment or acceptable arrangement for payment. If applicable. Any evidence of alteration, erasing, or forgery of proof-of-purchase documents will cause this warranty to be void.
Limitation of Implied Warranties and Exclusion of Damages:
ANY IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED IN DURATION TO THE APPLICABLE PERIOD OF TIME SET FORTH ABOVE. SurnQiee SHALL NOT BE RESPONSIBLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OR DAMAGES BASED UPON INCONVENIENCE, LOSS OF USE, DAMAGE TO ANY OTHER EQUIPMENT OR OTHER ITEMS AT THE SITE OF USE OR INTERRUPTION OF PERFORMANCES OR ANY CONSEQUENCES. SurnQiee’S LIABILITY FOR ANY DEFECTIVE PRODUCT IS LIMITED TO REPAIR OR REPLACEMENT OF THE PRODUCT AT SurnQiee’S OPTION. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSIONS MAY NOT APPLY TO YOU.
This Warranty gives you specific legal rights, and you may also have other rights which vary from state to state. This is the only express warranty applicable to the product specified herein; SurnQiee neither assumes nor authorizes anyone to take for it any other express warranty.